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Sales

Sales/Support Conditions

Payment Direct deposit, cash, cheque or credit card (Visa, Mastercard, Diners or Amex).
Any purchase of discounted goods by credit card will attract a 2% surcharge (4% for Diners/Amex).
   
Warranty 12 months from date of purchase. Covers all faults found within the warranty period (except lightning damage, which is excluded). Proof of purchase required.
   
Money-Back Guarantee Return the product in good condition within 30 days & we will refund your purchase price (less $30 to cover our shipping costs and the replacement of the packaging material), no questions asked!
   
Support Please email us with any support issue associated with our products, and we will attempt to answer as quickly as possible. Simply complete the feedback form on our Contact page or if you have attachments such as log files for evaluation send them to support at traverse.com.au